Order products: Cold storage Panel /Polyurethane Sandwich Panel
Customer countries: Philippines
Customer type: End Customers
Where to contact customers: MIC
Products and quantities: Cold storage Panel total, total 6000 square meters
Total project value: US$130000
Order process details: Our company received an order for our high-quality cold storage panels from a client in the Philippines. However, the order process was not as straightforward as we expected.
At the beginning of the order process, the client expressed concerns about our ability to deliver the panels to the Philippines on time and in good condition. To alleviate their worries, we invited them to come to our factory to see the production process and quality assurance measures in person.
During their visit, they were impressed by our advanced equipment, skilled workers, and strict quality control standards. They also had the chance to discuss their specific needs with our sales team and engineers to ensure that the panels would be customized according to their requirements.
After the visit, the client placed their order on the spot. We immediately began production and kept them informed of the progress. However, due to unexpected delays in shipping, the panels arrived later than originally planned. We kept in constant communication with the client, providing updates on the shipment and ensuring that the panels arrived safely.
In the end, the client was thrilled with the high-quality cold storage panels they received. They appreciated our dedication to ensuring their satisfaction and the transparency of our manufacturing process. This positive experience has strengthened our relationship with the client, and we look forward to supplying them with our products in the future.
Overall, the order process highlighted the importance of clear communication and trust in business relationships. Our team worked hard to address the client's concerns and provide them with the best possible experience, resulting